SOME EXAMPLES OF CURRENT
OR PAST PROJECTS
PROJECT COOL CAT
There is a spectacular and incredibly innovative marketing company that is going through incredible growth at this time. They have been helping their clients grown all the way up to 1600% from one year to the next. Because they are so awesome at what they do, they are growing too. We are helping them ensure they have a solid and sustainable operational foundation for growth and that includes process mapping, identifying improvement opportunities, helping to close the gap on those, and establishing standard operating procedures.
PROJECT HAPPY HORNET
This client has a great outside-of-the-box model in the healthcare industry and has already grown in staffing by over 400% in less than 6 months. They have great leadership, the right sales & marketing strategies in place, however they are proactively ensuring their operations can handle the incredible growth and that their customer experience is not adversely impacted by the growth. We are working with their operations folks and leadership to develop a customer experience strategy, document their processes, identify top risks, train their team on exceptional customer experience principles, and putting a plan in place to resolve the top risks.
PROJECT BEAUTIFUL BULL
This client is a non-bank that operates the old-school mortgage industry ready to transform the industry. This company has experienced significant recent growth and is continuing to expand into other regions of the country. They no longer want to take the approach that every other mortgage company has taken. We are developing an operational strategy that will ensure their production operations are streamlined as they go through this growth phase. They are investing in the right places and we are helping them that their operating system, operational model, production processes, are all ready to take on the big growth their sales team is generating.
Our gift to you! Chapter 1 from our founder's book!
'Simplified Process Improvement'